Fantastic service really helpful.
Ross is great to talk to very
knowledgeable.
Great value for your dollar. Thx guys.
Wayne P
Mine is an old Invacare that was stopped
and the guy said its rubbish and buy a new one. Scooter City came
out for $110 and relpaced a connection and its fine. Good people at
scooter city Tkanks too much.
Bob G
Very good service & staff are very
friendly nothing is to much trouble
Lynelle S
Neighbour put us onto Ross and he was
helpful. We have a CTM. The issue was surging through the throotle
and the dealer never fixed it regardless of the supposed warranty!
Took it to Ross and two days later it came back the best its ever
been. Just great.
Trevor A
We have been traveling Australia and New
Zealand for the past 6 weeks. My wife’s scooter a Go Go Elite
Traveller had some charging issues. I called asked if the could look
at it and the gentleman said to bring it in. I arrived they looked
at it right away and corrected the problem. They went out of their
way to helps us continue on our journey through Australia. Thank you
so much it was very much appreciated
Paul R
The service provided to me from Scooter
City Rocklea was second to none. My order was placed over the phone,
emails with photos sent immediately.The scooter selected by me from
photos was delivered on time. There is nothing they wont do for you.
Ordering on line was a breeze. Free delivery Australia wide. To top
it all off the price was right. Scooter City Rocklea you are amazing
to deal with..thank you
Brenda G
I would like to express my appreciation
of the excellent service provided by Derek. My previous Esteem,
bought from you second-hand, has been used every single day for the
past 10 years and Derek has always cheerfully shared his technical
expertise and provided assistance with maintenance. I am now the
proud possessor of a new Esteem which has noticeably refined
characteristics on ride and driver comfort. Derek went out of his
way to provide a solution to my specific requirements relevant to my
level of disability. Nothing is ever too much trouble and his
support is always greatly appreciated. Regards
Ruth R
Just thought I’d report on my new Montana
Magnific. It was delivered last week and I’ve had a couple of
chances to put it through its paces. The ride is better than my 7
year old Montana was and as I hoped the steering is lighter too. Our
uneven streets and sidewalks are no problem at all. The loaner
scooter I had from my dealer was a real handful to control over many
of those surfaces. I needed 2 hands on the steering and some effort
just to keep it on track. The Montana glides over that without even
noticing. If I hadn’t had the experience with the loaner I never
would have known these are challenging areas for scooter steering.
We live in a pretty hilly area with some pretty steep terrain. Again
the Montana handles it just fine and with lots of power to spare.
Ed D
I have a hip problem and use my tycoon
scooter for golf and transport...taking the dog for a walk etc....I
live in the country and did not think a scooter would be capable of
the gravel road and terrain however the tycoon simply goes where you
aim it with ease....A small issue (bearing noise) I had was very
quickly fixed thanks to the experts at Brisbane Scooter City
team.Graham S
My Montana I got from Scooter City is
been the best in my life. It gets me everywhere and with my back as
bad as it is the seat and the suspension is better than my scooter
before. Plus it goes faster up hills and never stops. The service
guy charged me to come and do a service which I thought was free
after 1 yaer. $185 he took but the scooter did go better and was a
regular service done by them. My daughter likes them and this is her
computer. She always had to take the old scooter to the shop but has
no worries with scooter city now.
Ron T
I got a new Rabbit and its fantastic.
Unbelievable. I had a gogo that I traded and twice a year when it
wouldn't go 4klms to Coles and back I put new batteries in. The
Rabbit, after the 1st month Scooter City rang me and I said my
battery indicator was faulty as it showed full all the time. Never
went down. They said drive it further so I did. Over 3 days I went
more than 40klms and it still was going strong. 7 bars went down so
I don't know how far it will go. It goes up big hills, across tracks
and everywhere. This is amazing. And it looks great. The carbon
fibre and the wheels are classy and quality all over. The perfect
scooter from an honest dealer.
Tom E
I love the staff at Scooter City. I
traded my old style scooter on the top of the range Montana and it
is just much better than I expected. The sales literature does not
describe how smooth my new scooter is to drive. I ordered it and
they organised payment terms, I am 77, and the delivered it the same
day. He cleaned a space in my garage and set up the charger and then
went for a walk around the block with me. Thank you Scooter City.
Grace W
My father who is 85 got a scooter last
week. I was a bit worried that he was too old to be running around
on one at his age especially as he has just had his licence taken
off him.. However the guys at Scooter City were wonderful and spent
a great deal of time with him to make sure he was completely
familiar with he controls etc. He has now got a completely different
attitude and it is wonderful to see him out and about with new found
freedom! I didn't believe the salesman at first but the new scooter
my Dad bought is way way more safe than anything else he looked at.
More comfortable too. It is a Lotus Blake Montana. Good to see the
people at Scooter City doing the right thing and not putting any
sales pressure on my Dad. Many thanks. LF.
Louise F
I have just traded my 12 month old SR
scooter on a New Montana. The Montana is the most amazing scooter
imaginable. I had seen the ads and heard stories in the past but my
local dealer slandered them badly so a year ago I bypassed the
Montana and bought the big SR Rocky from said local dealer. Big
mistake. So my family drove me to Scooter City and I traded it on
the Montana. I use it at least 20 klms a day and it does it so well.
The stability and handling is so good. The extra features are nice
and the seat is so much more comfortable. Scooter City were so nice
and polite. Even when I said the rubbish the local dealer said about
them they didn't care. Nothing was a hassle. I pay $52 a fortnight
and its easy. The manager called me a month after I got it to make
sure everything is OK. I have had scooters and chairs for many years
now. The first thing my son did do was look at the spare parts dept
and then talk to their service technicians and this put his mind at
ease after my last bad experience. The Scooter City and Montana is a
class above all others and I know this now. Don't listen to people
that run down other products. Look for yourself to decide is the
good advice. It is worth the trip to scooter City
Jean P
I ttok my scooter to the deaeler who said
it needed to trade in an get a new one. a frien said go to Scooter
City and he fixed it for $125. what a rip off my dealer was. I say
deal with scooter city for fair treatment of the disabled
Paul D
I have dealt with Scooter City for the
past decade. My latest scooter is a Montana Magnific. This is my 3rd
scooter from them. Ross in service is just marvelous. They do some
much gratis for me and seem to take a real interest in me. My latest
scooter is so smooth and precise. I now go scooting a lot more often
as this scooter is so good to drive. And the new seat is better than
any lounge chair.
Robin W
I bought a Tycoon sports mobility scooter
because, first of all, it looked so expensive and classy. I
understood the science after studying up on the topic. The Tycoon is
really Hi Tech with very advanced engineering. I play a bit of golf
and was a bit shy at my age to be using a mobility scooter. So the
Tycoon was a perfect option. However this is a great product. Not
just a golf scooter but a real urban electric vehicle. I now use it
everyday to travel all over Brisbane. On the train into the City.
Out to Cleveland and the Bay. Into the mall and shopping at
Woolworths. It just goes anywhere and everywhere with real style and
performance. I am an engineer and I tell you this is the future of
urban transport. I also use it for golf, I drive it 2 klms to the
course, play 18 holes and drive home. Its Great. I am telling you,
save the planet and give up your car and get a Tycoon. When I found
out that it was developed by Lotus Blake right here in Brisbane I
actually felt proud to be an owner. This is what Australia needs.
People that actually make great products that lead the world.
Ross K
I like my Scooter from Scooter City. I am
alone in a small flat in Brisbane and I go to Aldi supermarket and
the hotel for a roast lunch and I can stay in my flat without going
to a nursng home. I have 1 leg amputated and I drive my Montana
everywhere. Scooter City are always kind to me. I get a new Montana
every 2 yeras this is my fourth 1 and is really smooth. I pay $25 a
week and this is better than taxi and my son moved away for a job
otherwise I can't get about to buy food or even enjoy a ride in the
sun everyday. Montana is the best scooter and Scooter City is very
good dealer.
Billy C
I just received my Tycoon. It almost fell
together. It was so simple to assemble. You can't imagine how light
some of the pieces are. Like balsa wood with the strength of steel.
When I took it to the course it drew a crowd of 30 people. I felt
quiet chuffed to be the first to have a Tycoon. It just looks
sensational in the sunlight. The performance on the course was truly
amazing. Smooth and effortless are the best words I can think of.
That rare earth motor just feels so solid. I used 3 out of the 10
bars to do 18 holes plus a few test rides."
Colin K
My 2 mates have got each a large scooter
from Taiwan brand and were more money then me. We went up the
mountain near us and my Montana was the best. I beat all them up to
the top easily. Then we went in the fire trail and my Montana was
all that could go. The others stopped on the steep part.
John C
I had an American brand scooter and I had
to stop using it as it hurt my spine over the bumps. It had what
they said was suspension but it was really just springs on rubber
bumps stops. Now I have a Montana and with the very good comfortable
seat and the real suspension set to a soft setting I can use a
scooter again. Plus I love the steering. Very precise. It reminds me
of the MG I had in the 1970's. I had hair then! It is much better
than my old scooter"
Tony W
You have gotta love the Montana. I used
to have the large 4 wheel from Israel. I thought it was great
because it was so big and impressive to look at. But it was really
hard to control and steer. My brother looked at the front suspension
and was appalled at how basic it was. He is a mechanic and when he
looked at the Montana he was impressed and suggested I get one. It
really is as good as they say. It is just so easy to drive. I feel
so much safer and now I travel all over town."
Heather P
My first scooter was a 2002 model Esteem.
It was good. Then I got my Montana. Mainly because my neighbor got
one and he whizzed rings around me. The extra speed and power really
gets me to where I am going. I always dreamed of owning a Porsche
but never did. Now in my old age (86yrs) I feel that my Montana is
the Porsche I never had. It is more than just a scooter to me. Its
great."
William C
In the war I was an instrument fitter in
the RAF and worked as a jaguar mechanic later on until 1965 when I
went into a small business. I looked closely at all scooters before
settling on the Montana. One of the things that really impressed me
was the thorough attention to detail across the whole machine.
Specially made stainless steel nuts and bolts, small precision
bushes and thrust washers throughout the suspension. I very much
like the hand sewn leather hand grips. The level of quality
throughout is very classy. Way beyond all the others I viewed. And
the ride comfort is really so much better. What they say is right.
Nothing can compare. I congratulate the Australian engineers on
their acheivement."
Walter W
All comments are edited from verbal and
written testimonials from satisfied owners. They as much as possible
accurately represent the original context of the full communications
to us. As part of an industry acceptable internet privacy policy
actual identities and addresses have been withheld
Over 30 years we have actually received a
few one star reviews. Unhappy. Most are from relatives (sons and
daughters) that have never been our clients or experienced our
products or service and are using the internet to extort more money
then the usual price we might pay for used scooters. Like any new
product the moment you buy it it is now secondhand. A six month old
scooter even though it has only been used a few times is still a six
month old scooter. We are a commercial entreprise.
Mr "I haven't dealt with them" bought a
used electronic controller as is for $200 (rrp $745) for a 4 year
old Pride 140XL and came back a few days later aggressively seeking
a refund. When we confronted him with "this is your old faulty
controller as ours had a marking on the underside for
identification" he had nothing to say other then he will get us.
Major companies pay to not allow reviews.
The rest of us are stuck with it, with no recourse. Many businessses
buy a whole lot of good reviews to bury their bad reviews. Search it
up. Thats how its done. Be wary of any company in any product or
service that seems to have an extraordinary number of good reviews
with little or no detail. The internet is the wild wild west of
modern times. I am interested to see how this all works out. So far
its OK or its really bad. The cleanest restaurant with a 4 star
health rating rarely serves the best food. Millenials think they
have us all fooled. Lets hope they are wrong.
Emmuas Nursing Home, 131 Queens Rd,
Nudgee 4014 20-07-2016
Dear Scott,
It was a joy to meet you yesterday and be satisfied to
continue on with these noisy tyres. Thank you very much for
coming free of charge. May god reward you abundantly with many
blessings on you and your family. St Benedict has always been a
friend of mine and may he keep you all safe and well.
Very sincerely Sister Veronica McSweeney R S J
nb: Scott quoted her to come
back and for $190 fit the two correct tyres. 10 days earlier at
more than double this price someone fitted $20 hand
trolley
tyres that made a squishing noise. Annoying but still usuable
for a while.
I am delighted with my Montana. When I started looking at mobility scooters in this area I became very confused and frustrated. It was as if every dealer was running down every other dealer and scooter with no one having anything positive to put forward. And I detest being put under high pressure to buy on the spot. I was appalled at how aggressively and badly some sales reps treated me. I got talking to an experienced scooter user at the shopping centre who put me straight. Deal with the guys at Scooter City. I went on the internet and found the website which is impressive. After trying the others and then riding a Montana I am absolutely impressed at how well it drove in comparison. I waited a week to get a new one and no pressure was applied by the salesman. No money changed hands till I was 100% happy. Perfect scooter from a perfect company.
Peter S
Star Hugh O'Brian and friend scooting about Beverley Hills. Great
Colonel William D. 92 Enjoying his Montana everyday
Gail R 92 yrs is able to stay living in her own home 2 years Great
Scooter City
Dear Ross,
I have had my third Montana Lotus Blake scooter for a few months now and clocked 1,000klms this morning. I don't know many I clocked on the other two. I thought they could not be better for comfort or performance. You know most of my mileage is off road for bird watching and photography etc. All up weight is 87kg + a border collie dog on the way home. This models ride is even better and on the road maintains its speed on hills on my many trips to Kipparing and Redcliffe. A remarkable machine. My previous scooters of other brands were slow and let you feel every join in footpaths or road. I thank you again.
Jim W Woody Point
Dear Ed
As you can see from the cover, there is no buyers remorse with my Montana from me. I am totally satisfied and only wish that I had been aware of this product much earlier. I quit driving my car 4 years ago. My Montana takes me anywhere I want to go in the Newport / Balboa / Lido Island Community.
Esteem Deluxe Scooter.
No 4 off the 1st production line. 2002
This scooter
is still a great scooter today in fabulous condition and will
operate fine for many years to come. We can supply all parts and
servicing needs at very realistic prices. No worries