General New Scooter Warranty
This product is intended only for use as and is warranted only as a mobility scooter. A mobility scooter is usually used by an aged or disabled person around their local area where others might usually walk several times a week. All other uses are expressly excluded from this warranty. Commercial operation should seek an alternate warranty available on request.
Without limiting your rights at general law or under any statute the company warrants that:
If defects in material or manufacture occur in this new product during a period of 12 months from the date of sale to the first owner then the company will rectify such defects free of charge at its factory.
The company does not accept liability for any item which fails because of normal wear and tear or abuse or unauthorised modifications or for any defect arising from this product being operated in a manner for which it was not intended or being overloaded.
Not all repairs maintenance or adjustments are a result of faulty materials or manufacture. This warranty does not include such items as paint, trim, chrome and other appearance items nor does it include worn or punctured tyres or wheel alignment. Electromagnetic interference is expressly excluded from this warranty
We do not warrant batteries. Batteries are not universally covered under this warranty. Batteries would usually be covered by a warranty from the individual battery manufacturer. Batteries at the end of the serviceable life or that may have been incorrectly used or charged or maintained or overloaded might not be warranted. Batteries are a consumable item with this product. Regular replacement may be required.
Economy
battery packs supplied with this product when new are covered by a statutory 30
day warranty. Premium battery packs are warranty for 6 months on a pro rata
basis. A battery monitor system must be installed for the premium warranty. Batteries
are a consumable item
with this product. Regular replacement may be
required.
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Service warranty. The company may provide up to a 90 day warranty on all servicing and repairs undertaken on a retail basis. This will be noted on the service invoice where applicable. Brands not sold and supported by us from new are excluded.
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Used scooter warranty. The company may provide up to a 30 day warranty on selected used scooters. This will be noted on the sales invoice where applicable. Brands not sold and supported by us from new cannot be warranted.
It remains the owners responsibility to return the product to the company or its appointed dealer before any warranty repairs can be undertaken. This product is a machine and will require regular maintenance. Incorrect maintenance or modifications may void this warranty.
7 Day Money Back Garauntee for Country Clients. The purpose of this garauntee is to allow the client to view the scooter to confirm it is as pictured and described by the company. It does not replace any usual warranty. It forms part of the transaction and must be enacted in writing (letter or email) by both parties before any payments are made or goods shipped. Upon receiving the scooter and removing the carton the client should make a visual inspection and immediately report any variances from the description and photographs. If the company agrees and gives the client a return authoristion number the client then should replace the packaging and organise for the company to organise return shipping. The cost of shipping to and from will be deducted from the purchase price and and then the remainder of the purchase price returned to the client. Return shipping costs from some locations may be more or less than the delivery cost. No returns will be accepted without written prior authorisation from the company in the form of an email or letter on the companies stationary.
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